Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials (username, password)
  • Payment information (credit card details, billing address)
  • Business data and analytics stored in our CRM platform
  • Communication preferences and settings
  • Correspondence and communications with our team

We also collect certain information automatically when you use our services, including:

  • Log information (IP address, browser type, pages visited)
  • Device information (hardware model, operating system)
  • Usage information (features accessed, interaction patterns)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and managing your account
  • Sending you technical notices, updates, and administrative messages
  • Responding to your comments, questions, and customer service requests
  • Sending promotional communications about new features, offers, and events
  • Monitoring and analyzing trends, usage, and activities in connection with our services
  • Detecting, preventing, and addressing technical issues, fraud, or other illegal activities
  • Complying with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data both at rest and in transit
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Secure data storage with redundant backups
  • Employee training on data protection and security best practices

While we work hard to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With third-party service providers who perform services on our behalf (hosting, payment processing, customer support)
  • With business partners with your consent
  • In connection with, or during negotiations for, a corporate business transaction (merger, acquisition, asset sale)
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our users or others

We do not sell your personal information to third parties.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your personal data
  • Restriction of processing of your personal data
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in Section 8 below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

7. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you learn that a child has provided us with personal information in violation of this Privacy Policy, please contact us.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

TokenTact
789 Technology Drive, Suite 405
Vancouver, BC V6C 1H2
Canada

Email: [email protected]
Phone: +1 (604) 987-6543

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.